Personal Information: When you create an account, we collect your name, email address, company information, and contact details.

Profile Information: For agency profiles, we collect business registration details, portfolio items, team member information, and service descriptions.

Usage Data: We automatically collect information about how you use our platform, including pages visited, features used, and interaction patterns.

Communication Data: We store messages sent through our platform, review submissions, and customer support communications.

Technical Data: We collect IP addresses, device information, browser types, and other technical identifiers for security and optimization purposes.

Service Provision: To provide and maintain our platform services, including agency verification and matching.

Account Management: To create and manage your account, process registrations, and provide customer support.

Communication: To send you important updates, security alerts, and marketing communications (with your consent).

Improvement: To analyze platform usage and improve our services, features, and user experience.

Security: To detect fraud, prevent abuse, and maintain the security of our platform and users.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Public Profiles: Agency profile information is publicly displayed to help businesses find suitable partners.

Service Providers: We share data with trusted third-party service providers who help us operate our platform.

Business Transfers: In the event of a merger, acquisition, or sale, user information may be transferred as part of the business assets.

Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

Consent: We may share information with your explicit consent for specific purposes not covered in this policy.

Encryption: We use industry-standard encryption to protect data in transit and at rest.

Access Controls: We implement strict access controls and authentication measures for our systems.

Regular Audits: We conduct regular security audits and vulnerability assessments.

Employee Training: Our team receives regular training on data protection and security best practices.

Incident Response: We have procedures in place to detect, respond to, and recover from security incidents.

Access: You have the right to access and review your personal information.

Correction: You can request corrections to inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.

Portability: You can request a copy of your data in a machine-readable format.

Objection: You can object to certain processing activities, including marketing communications.

Withdrawal: You can withdraw consent for data processing activities that require consent.

Essential Cookies: We use cookies necessary for platform functionality and security.

Analytics Cookies: We use analytics tools to understand how users interact with our platform.

Marketing Cookies: With your consent, we use cookies for personalized marketing and advertising.

Third-Party Cookies: Some third-party services we use may set their own cookies.

Cookie Management: You can manage cookie preferences through your browser settings or our cookie preference center.

Account Data: We retain account information for as long as your account is active.

Transaction Records: Business transaction records are retained for legal and tax compliance purposes.

Marketing Data: Marketing communications data is retained until you opt out or request deletion.

Backup Data: Some data may remain in backup systems for a limited time after deletion.

Legal Hold: Data may be retained longer when required for legal proceedings or compliance.

Global Operations: We operate globally and may transfer data across international borders.

Adequacy Decisions: We rely on adequacy decisions from relevant data protection authorities where available.

Standard Contractual Clauses: We use standard contractual clauses for transfers to countries without adequacy decisions.

Safeguards: We implement appropriate safeguards to protect data during international transfers.

Local Laws: We comply with local data protection laws in jurisdictions where we operate.