Understanding our platform terms, user responsibilities, and service guidelines.
Last Updated: January 30, 2025
Effective Date: February 1, 2025
Welcome to VAI.me ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our platform, services, and content. Please read these terms carefully before using our services.
Agreement Binding: By accessing or using VAI.me, you agree to be bound by these Terms of Service and our Privacy Policy.
Legal Capacity: You must be at least 18 years old and have the legal capacity to enter into binding agreements.
Business Use: If you are using our services on behalf of a business, you represent that you have the authority to bind that entity.
Updates: We may update these terms periodically, and continued use constitutes acceptance of the updated terms.
Jurisdiction: These terms are governed by the laws of the jurisdiction where VAI.me is incorporated.
Platform Purpose: VAI.me is a directory and matching platform connecting businesses with verified agencies.
Verification Services: We provide agency verification services to ensure quality and credibility.
Matching Services: Our platform helps businesses find suitable agency partners based on their specific needs.
Communication Tools: We provide tools for communication between businesses and agencies.
Additional Features: Access to reviews, portfolios, industry insights, and professional networking tools.
Service Evolution: We continuously improve and may add, modify, or discontinue features at our discretion.
Account Creation: You must create an account to access certain features of our platform.
Accurate Information: You agree to provide accurate, current, and complete information during registration.
Account Security: You are responsible for maintaining the security of your account credentials.
Account Responsibility: You are responsible for all activities that occur under your account.
Multiple Accounts: You may not create multiple accounts to circumvent platform restrictions.
Account Termination: We reserve the right to suspend or terminate accounts that violate these terms.
Lawful Use: You agree to use our platform only for lawful purposes and in accordance with these terms.
Prohibited Content: You may not post content that is illegal, harmful, threatening, abusive, or infringing.
Spam and Abuse: You may not send unsolicited communications or engage in spamming activities.
Respectful Interaction: All interactions with other users must be professional and respectful.
Accurate Representation: Agencies must accurately represent their capabilities, experience, and credentials.
Intellectual Property: You may not infringe on the intellectual property rights of others.
Verification Process: Agencies must complete our verification process to be listed on the platform.
Truthful Information: Agencies must provide truthful and accurate information about their business.
Documentation: Agencies must provide required documentation to support their verification.
Ongoing Compliance: Verified agencies must maintain compliance with our standards and policies.
Right to Remove: We reserve the right to remove any agency listing that violates our standards.
Re-verification: We may require periodic re-verification to maintain listing status.
Platform Role: VAI.me facilitates connections but is not party to business transactions between users.
Contract Terms: All business agreements are between the business and agency directly.
Payment Processing: We do not process payments between businesses and agencies unless specifically stated.
Dispute Resolution: Users are responsible for resolving disputes related to their business transactions.
Quality Assurance: While we verify agencies, we do not guarantee the outcome of business relationships.
Due Diligence: Users should conduct their own due diligence before entering into business agreements.
Platform Rights: VAI.me owns all intellectual property rights in the platform and its original content.
User Content License: By posting content, you grant us a license to use, modify, and display it on our platform.
Respect for IP: Users must respect the intellectual property rights of VAI.me and other users.
Copyright Protection: We respond to valid copyright infringement notices under applicable law.
Trademark Use: You may not use our trademarks without explicit written permission.
User-Generated Content: Users retain ownership of their original content but grant us usage rights.
Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy.
Data Security: We implement reasonable security measures to protect user data.
User Consent: By using our services, you consent to our data processing practices.
Third-Party Integration: We may integrate with third-party services that have their own privacy policies.
Data Retention: We retain user data in accordance with our Privacy Policy and applicable laws.
User Rights: You have certain rights regarding your personal data as outlined in our Privacy Policy.
Subscription Services: Some features may require paid subscriptions with recurring billing.
Payment Processing: Payments are processed through secure third-party payment processors.
Billing Cycles: Subscription fees are billed according to your chosen billing cycle.
Cancellation: You may cancel subscriptions at any time, with termination effective at the end of the current billing period.
Refund Policy: Refunds are provided according to our refund policy and applicable consumer laws.
Price Changes: We may change subscription prices with advance notice to subscribers.
Service Availability: We strive for high availability but do not guarantee uninterrupted service.
Content Accuracy: We do not warrant the accuracy or completeness of user-generated content.
Third-Party Services: We are not responsible for the availability or content of third-party services.
Business Outcomes: We do not guarantee specific business outcomes from using our platform.
Limitation of Liability: Our liability is limited to the maximum extent permitted by applicable law.
Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.
Termination Rights: Either party may terminate the agreement by providing appropriate notice.
Immediate Termination: We may immediately terminate accounts for serious violations of these terms.
Effect of Termination: Upon termination, your access to the platform will cease.
Data Retention: We may retain certain data after termination as required by law or legitimate business needs.
Survival: Certain provisions of these terms will survive termination of the agreement.
Appeal Process: Users may appeal termination decisions through our designated process.
Legal jurisdiction and dispute resolution
These Terms are governed by and construed in accordance with the laws of the jurisdiction where VAI.me is incorporated.
Any disputes arising from these Terms will be resolved through binding arbitration or in the appropriate courts of our jurisdiction.
How we handle changes to our terms
We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices.
We will notify you of significant changes through:
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Our legal team is here to help clarify any questions you may have about these terms and conditions.
Comprehensive FAQ and guides
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