Refund Policy

Our 5-day money-back guarantee

We want you to be confident subscribing to a paid VAI.me plan. If you're not satisfied, you can request a full refund within 5 days of your initial paid subscription purchase — no questions asked.

How to request a refund

Email [email protected] from the address on your account within 5 days of your purchase and let us know you'd like a refund. We'll cancel your subscription and issue a full refund to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card issuer.

What's covered

• The guarantee applies to your first payment on a new paid subscription.
• It applies to both monthly and annual plans, when requested within the 5-day window.
• You can cancel any time from your billing settings; cancelling stops future charges.

What's not covered

• Renewal payments after the first billing period. Cancel before a renewal date to avoid being charged for the next period.
• Requests made more than 5 days after the initial purchase.

Nothing in this policy limits any refund rights you may have under applicable consumer-protection law.

Questions

Reach us any time at [email protected]. See also our Terms of Service and Privacy Policy.